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Community Creations: Unleashing the Power of User Generated Content

16.02.24
8 min
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8 min read
User generated content, or UGC, is content that is made by customers or fans instead of the brand itself. It is like when people talk regarding a product or service they have used or liked. If you want more sales, more individuals to check out your social media, and stronger connections between the business and the employees, then this is gold for your company.

User Generated Content: What Is It?

User generated content (UGC), aka stuff made by your customers for free, is like the secret sauce of marketing. It's all the cool photos, videos, reviews, and shoutouts they share regarding your business on different platforms or wherever. And here's the kicker: when regular folks rave in your online presence, it's like a magic spell that can sway their friends and followers into buying your stuff too.

UGC also builds trust because seeing other regular audiences say good things can be way more convincing than slick ads or endorsements. Plus, it's a powerful tool for advertisers, boosting their reach, engagement, and sales by showing real audiences using and loving their stuff.

And here's the cool part: UGC saves brands a ton of time and money. Instead of splurging on fancy photo shoots, they can just showcase real users' experiences, which not only builds trust but also helps potential clients feel confident in buying. Plus, it gives brands insights into what clients love and what they don't, helping them with their products or services even better.

    Value of User Generated Content

    User Generated Content is the real deal, and the numbers back it up. The report discovered that a whopping 85% of consumers trust User Generated content (UGC) more than branded photos or videos.

    According to a study, a whopping 79% of folks claim that User Generated Content seriously influences what they buy.

    Now, let's clear something up: User Generated content and sponsored posts are not the same. Sponsored posts involve a transaction, often disclosed with hashtags like a partner or 'Paid partnership'. These are usually where content creators pay or send products by brands to showcase on their platforms.

        User Generated Content: The Cornerstone of Digital Influence

        With the explosion of media, User Generated and organic content is all the rage these days. This is content that's created by regular folks, not the brand itself, and it's seriously shaping the way individuals make decisions. Let us break it down:

            Authenticity

            Since everyone is trying to be noticed online, reviews and opinions from buyers that are true are like gold. Buyers are more prone to believe recommendations from consumers than they are to believe showy brand advertisements.

            Brand Loyalty

            Customers who write about a brand are likely to be loyal to that brand. This demonstrates that the brand values consumer reviews and feedback and is open to suggestions for improving the company's reputation.

            Low cost

            One low-cost marketing strategy is user-generated content (UGC). They save a ton of money on advertising by letting their satisfied buyers spread the word around them—often without charging anything.

            SEO Boost

            Online reviews and mentions of a brand that are positive reviews can do great things for its search engine results. Buyers who write about brands on blogs or social media and link back to the brands' media websites can help the brands gain additional attention online. In addition, brands can improve their SEO by looking at what customers say.

            Diverse Types of User Generated Content

            User Generated Content (UGC) isn't picky. It doesn't care if you're a big-shot company or just starting out if you sell luxury goods or everyday stuff. It can speak to anyone and everyone. Here are the most common categories of User Generated Content (UGC):

            • Photos: These are the pictures that regular consumers take of goods and share on blogs or sites just because they like them.
            • Videos and live streams: videos and live streams on Facebook, GoPro videos, or YouTube clips were some examples. There are unboxing movies and product hauls among these, which are all made by customers who are not getting paid.
            • Social Media Posts: Words consumers use to describe a company on major social media sites.
            • Product Reviews and Testimonials: These are the honest reviews you can find on the social website for a product or on sites such as Google or Yelp. Reviews posted by customers on the internet can be either good or negative.
            • Blogs: Bloggers will sometimes write how-to guides or reviews with the items they love for free.
            • Questions and Answers: these are public places where consumers and brands can talk about goods, answer questions, and share tips.
            • Case studies: are in-depth reviews of a product or service from authentic consumers that go into both the good and bad points.
            • Surveys: This is when consumers say what they think regarding a product or function.
            Let's create your successful influencer marketing campaign

              User Generated Content in Practice: Case Studies of Success and Innovation

              Let's break down how some big brands are using User Generated Content (UGC) in cool ways:

              Sephora

              They've got this Beauty Insider Community where individuals can share beauty tips, talk about trends, and swap product recommendations. Plus, they've got this awesome Gallery filled with authentic consumer pics, making it feel like a beauty lover's dreamland.

              Vans

              Ever wanted to design your own kicks? Well, Vans lets you do just that! You can create your own custom shoes and show off your designs online. It's not just about shoes; it's about empowering people to be creative and create something that's their own. Sharing your creations on social media is a great way to promote Vans and show off your flair.

              Coca-Cola

              Remember when Coke put people's names on their bottles? It was all about inspiring folks to share a Coke with their pals. And man, did it take off! The client started snapping pics of their personalized bottles and sharing them online like crazy, using the #ShareaCoke hashtag. Before you knew it, it was a global phenomenon, spreading happiness and Coca-Cola love all over the world.

              Leveraging User Generated Content for Online Sales Growth

              Making the user experience awesome is crucial for boosting sales. And guess what? User Generated Content (UGC) is a secret weapon for making it happen. Images of real people wearing an item are much more compelling than those of the thing alone. Authenticity is key here – forget those airbrushed models! Because UGC comes straight from folks who've bought and used the item, it screams quality and reliability. And that's gold for marketers and sales pros.

              Think of UGC as a visual thumbs-up for a product. It adds that genuine touch that consumers crave, building trust and credibility. So, if you're looking to amp up awareness and trust in what you're selling, UGC is your new best friend.

              Prompt Your Customers to Share Their Experiences Actively.

              This can happen through social media, emails, or directly within your product or service. Ask them to share their stories, photos, or reviews.

              Give People Something to Share

              The chance to be mentioned on a brand's social media is a great reason to create UGC on its own, but a rewards system can encourage more people to do it.

              Get Your Whole Staff Involved

              User generated content is not just showing how your item or service is used or a great review. If you want to be authentic with your audience, do not be afraid to let your workers help create UGC. Its creators are the most knowledgeable on it because they use it daily. Encourage employees to write to promote your company and its wares as a matter of course. This could be content about their day-to-day work or behind-the-scenes looks at how the products are made.

              Discover and Use User Generated Content Strategies Beyond Social Sharing

              Taking user generated content to the next level means asking for permission to use and adapt it for your marketing efforts. Here are some ways you can repurpose UGC:

              • Advertising: Include customer content in your ads, whether they're for social media, the web, or elsewhere. It adds authenticity and credibility. Sometimes, a happy customer's reviews and tweets are all the proof you need.
              • On your website: Feature customer photos in a gallery on your website. You can also use customer content in images to show people using your products.
              • Email campaigns: Use of user generated content in the emails you send out to engage your subscribers.

              Follow Best Practices for Working With UGC

              While user generated content can help your brand connect with its audience, it's important to follow some key guidelines to avoid turning them off.

              Always ask for permission before using customer content. Even if they've shared it elsewhere, they might not want it on your media platforms. Reach out to them through comments, direct messages, or email to get their consent.

              Offer Something Valuable to Encourage Sharing

              If you create valuable products and market them in a way that resonates with your audience, consumers will naturally want to spread the word about your brand. When planning and executing your user generated content strategy, ensure to schedule it so you never miss an opportunity to share!

              Navigating Privacy Concerns in User Generated Content Management

              For any company that deals with sensitive customer information, the privacy issues surrounding user generated content (UGC) can be confusing. To deal with these problems in the right way, here are some steps you can take:

              • User Approval Is Crucial: If you want to collect, change, or store any of their info, make sure they agree to it first. Two ways to achieve this goal are to make it obvious on your website what information you are collecting, how it will be used, and how it will be protected, and to have people agree to terms and conditions as they sign up.
              • Play Defense Next: Users' private information must be kept safe. That means taking the right technology and organizational steps to keep it safe from a user who does not have permission to look. Think about things such as encrypting data, making sure users are who they say they are, and keeping passwords safe.
              • Pay Attention to What People Post: You want to find any content that is not honest or that could be invading someone's privacy. You can do this with tools that scan content automatically and mark anything that is not appropriate.
              • Pay Attention: Users have rights, such as the freedom to see, change, or even delete their own data whenever they want. For that reason, make sure you have a way for them to ask for privacy and that you react quickly.

              Unlocking the Power of UGC With Micro-Influencer Marketing

              A mix of Micro-Influencer Marketing and User Generated Content (UGC) can really boost your brand's visibility and help you connect with your audience on a deeper level. When you combine these methods, you can make an engaging story and get results that last. We will talk about how you can connect with your audience and improve your brand online.

              1. Build a Strong Brand With the Help of Micro-Influencers

              Building genuine relationships is essential for micro-influencer marketing. We look for micro-influencers whose fans are like the user you want to buy from you. To make sure that partnerships work, we look into things such as engagement rates, authenticity, viewer demographics, and past collaborations.

              2. Make Real Connections With People in Your Neighborhood

              Connect your business to micro-influencers who have a real impact on the users who follow you. We try to make brand experiences that feel natural and real. These connections not only make people more loyal to your brand, but they also help you make sales and build long relationships with your community.

              3. Put Strategy Plans Into Action With the Help of Micro-Influencers

              During each influencer collaboration, we work closely with you to set clear rules, messages, and goals. The micro-influencers you work with will be able to easily include your brand in their content thanks to our rules and content calendars. This makes sure that your ads run smoothly and have an effect on the user who sees them.

              4. Keep Track of Progress to Run a Successful Campaign

              A tracking and reporting system makes it easy to keep an eye on all of your influencer marketing efforts. By using Micro-Influencer marketing and User Generated Content together in a smart way, you can connect with your community in a real way and get results that last.

              FAQ

              Come and be a part of our community right now to boost your brand's visibility through user generated content! Join us at HypeFactory in releasing the full potential of Community Creations. Get started today!